1.877.728.9601 | 240.743.4265

Terms and conditions

Purchase Price
Purchase prices as advertised on our website do not include a sales tax. Loopee Design charges sales tax to orders shipped to MD residents only, as required by law. Sales tax is applied at checkout.  Tax-free shopping is available elsewhere.

Payment Methods
We accept all major credit cards, including Visa and MasterCard, as well as PayPal. We do not accept checks. Merchandise cannot be held without payment. Prices and available inventory are subject to change until an order is confirmed.

Shipping Time
Typically, orders ship within 24 or 48 hours, once payment has been received. Shipping times on special orders and back order items vary. Please check each product page for details. If we cannot ship within the advertised time period we will inform you with the new shipment date via email.

Shipping Costs
We ship to locations within the continental United States, except when noted because of regulatory restrictions. We offer free shipping on most items.  We offer free shipping to customers with a DC, Maryland and Virginia shipping address. For those items where we offer free shipping, shipping costs are included in the prices advertised. 

For the items for which we do not offer free shipping, shipping costs are not included in the prices advertised on our website and will be added. Please check each product page for details, and use our shipping cost estimate before checking out.

If you choose free shipping we use the most economical shipping method, including USPS.  We always offer UPS of FedEx ground as an alternative (and in some cases shipping may be done via specialized carrier). Additional charges may apply. You can find the information when you check out, or just before check out by entering your state and zip code to get an estimate of your shipping costs.

An expedited shipping option is also available at an additional charge. For those who would like expedited delivery, please contact us at info@loopeedesign.com or call us at call us at 1.877.728.9601.

For any shipping requests to locations outside of the continental United States, please email us at info@loopeedesign.com.  Additional charges may apply.

Return Policy
We are very happy with and stand behind all the products we sell and are confident that you will love them as well.  However, if you are not happy the product you purchased and would like to return it, we do accept returns shipped back to us within 30 days of purchase, and will fully refund the purchase price (not including shipping).

Cancellations are accepted for orders that are cancelled before the item has been shipped.

In case you receive a product that is damaged, please contact us immediately at 1.877.728.9601.

We do not accept returns of sales items (whether through a discounted price or using coupon used at check-out).

Inventory
Our goal is to have most of the products that we carry in stock in order to ensure fast delivery. However, while this is our goal, this is not always possible. Please contact us at info@loopeedesign.com to verify possible delivery when an item is out of stock.

Check out our FAQ section for more answers to your questions (click here).

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